Messaging Overview

 

Each created zone must have an associated messaging field completed.

Each messaging field is broken into four sections:

  • Subject: This is the header or name of the alert.
  • Description: This is a short 300 character text field containing alert notification essentials.
  • Instructions: Provides room for more detailed information.
  • Additional Information: Typically contains links or supplementary content useful to the recipient.

SMS and Voice messages contain only the Subject, Description and Instructions information with a link to more details (Additional Information). Voice messages will not contain a link.

Messages can be personalized to users through the inclusion of Variables within the body of the communication.
Read more about Variables here.

 

Next Page >> Attaching Messages to Zones

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