BEST PRACTICES: Keeping people informed during the COVID-19 pandemic

COVID-19 has highlighted a significant challenge with public communications. People are relying on their local government’s messaging more than ever for accurate and trusted updates on the pandemics effect in their area. From informative notifications ranging from health and safety reminders, city/town services, facility closures, new procedures, and protocols, to State of Emergency Announcements, how are you communicating best with your citizens in during this ever-changing time?