15. Messaging Overview


Each created zone must have an associated messaging field completed.

Each messaging field is broken into four sections:

  • Subject: This is the header or name of the alert.
  • Description: This is a short 300 character text field containing alert notification essentials.
  • Instructions: Provides room for more detailed information.
  • Additional Information: Typically contains links or supplementary content useful to the recipient.

SMS messages contain only Subject and Description information with link to more details (Instructions and Additional Information).

Messages can be personalized to users through the inclusion of Variables within the body of the communication.
Read more about Variables here.


Next Page >> Attaching Messages to Zones

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