20. Template Best Practices


Each SMS text is limited to 160 characters.

Voyent Alert! provides for 3 SMS packets to be concatenated providing a 480 character packet (inclusive of headings, line breaks etc.)

Voyent Alert! also provides an automated link to a “Detailed Alert” page which opens via mobile browser when activated.

Administrators are advised that not all SMS recipients will have access to mobile web connectivity and messages should be constructed so as to fit all event critical information within the 480 character field.


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