Client & User Support
With YouEvery Step of the Way
To make sure you can easily send a message when you need, you are provided with a dedicated account representative as well as after-hours support access with one of our team members who have the ability to resolve client issues via phone, email, or desktop sharing.
Local & Canadian
Committed to ensuring you get the right message out to the right people at the right time we support you 24/7/365. Located in Canada, our support team provides the online training and support for your community or organization.
24/7/365Always On
Combined with human support available on a 24/7/365 basis, our online environments provide clients and recipients with access to separate knowledge bases, videos, FAQs, training, and operational collateral.
ConciergeService
Take advantage of our concierge service that further provides the ability to assist you in the authoring and transmission of communications in the event personnel are not available to do so themselves.
Customized Marketing Collateral
Increase User AdoptionAnd Reduce Questions
Voyent Alert! helps increase user adoption by offering sample web and social media content, as well as a selection of customized press-ready artwork to send to your printer. Artwork for items such as banners, posters, one-pagers and cards to hand out is created with your logo and geographical location in mind.
These impactful and informative communication pieces are included as part of the Voyent Alert! subscription, and help you ensure that the maximum number of users take advantage of the platform.
