A Public Topic acts as a category for an ongoing series of notifications related to the topic. For example, ‘Waste Pickup Reminders’, ‘Civic Celebrations’, or ‘Road Closures’.

Recipients may optionally un/subscribe to receive notifications from each Public Topic in their My Topics account settings.

By default, all recipients are subscribed to a new topic. This ensures that they will become aware of the topic when they begin to receive notifications for it. They can then decide if they wish to continue to receive notifications from the topic and, if desired, unsubscribe from the topic by adjusting their “My Topics” settings.

1)  Creating a Topic – Begin by selecting Public Topics from the left-hand menu.

2)  Press the ADD NEW button at the bottom of the page

3) Public Topics require a meaningful Name and Description. All new subscribers registering to Voyent Alert will automatically be subscribed to all Public Topics.
It is up to the subscriber to opt-out if desired.

4) Enter the Name and Description and press the SAVE TOPIC button. Only Informational alerts qualify as topics. Do not create topics for Critical Incident Notifications.

5)  The new Public Topic appears in a list where you can view subscribed percentage, which admin created the topic, etc.

**Alerts that are Critical priority will not allow Public Topics.**